Have you ever met the IT Director or Network Security Manager who was the proverbial brick wall to get any decent technology implemented at your company? I have met so many of these IT dictators in my career, it’s almost laughable. I can’t really pinpoint whether it’s apathy, laziness or fear that drives this behavior.
There’s supposed to be a fine line between features/functionality and overall network security. The total cost of ownership needs to be weighed against the benefits to the company. It’s called acceptable risk, and the better managers understand this. But I have seen decisions made by IT managers that really had me scratching my head.
If you are one of these dictators, hopefully this article will wake you up to reality. Or if you have to deal with one, you may learn something that will break through that barrier.
Often times, IT managers have the God complex. Or as Patrick Swayze would say, “It’s my way or the highway!” And this is the absolute wrong way to look at it your job. About ten years ago, at the company I worked for, IT was referred to as the necessary evil. It was part of our business that made us functional, but IT was a cost center. The internal departments were our customers and if they wanted a particular technology, we provided it. We would set up internal SLA’s and expectations in order to protect all interested parties, and we took whatever steps necessary to design, implement, manage, secure and improve that technology. Bottom line, if a particular solution was needed or wanted, and it had management approval and budget sign-off, IT came through.
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